Diane
9/10
Australia 🇦🇺
Staff very helpful and attentive. Lovely, freshly cooked breakfast
Pros: Very centrally located. Very quiet. Interesting decor in atmospheric colonial style.
Cons: No free water in fridge
Catherine
10/10
United Kingdom 🇬🇧
Pros: This hotel is stunning! We had the superior suite which would definitely recommend. The staff were wonderful, always friendly and there to help, they made our stay extra special.
Cons: The shower was beautiful but cold
Matthew
8/10
United Kingdom 🇬🇧
Comfortable Small Hotel
Pros: This is a very well located hotel in the walled city centre. It is a small property so is peaceful. The room was excellent and comfortable and the breakfast was very good.
Cons: It was disappointing to be charged for 5 nights when we only stayed 2 nights. This was a surprising error and we hope it was not deliberate. The way in which this error was handled took the shine off our otherwise very good stay.
Luke
10/10
Switzerland 🇨🇭
Fantastic stay and amazing staff
Pros: The hotel was amazing very nice and peacefull even though in the center of action
Cons: Nothing apart from the swimming pool which looked for like a hot tub and was not very inviting
Andrew
9/10
United Kingdom 🇬🇧
Beautiful hotel, great staff! Cartagena is not what it used to be.
Pros: The staff are amazing- kind, helpful, friendly. Great location, close to everything, but not noisy at night. Very nice roof terrace and pool. Good fresh Colombian breakfast.
Cons: If you want something additional/different at breakfast, they don’t tell you it’s an extra cost until you see your bill at the end. If we’d known 2 fried eggs cost $5 we might not have bothered each morning. The menus have no prices, so ask the price or you might get a shock!
Townsend
8/10
United Kingdom 🇬🇧
Good option but not quite 5*
Pros: Great location within the walled city and close to lots of bars, restaurants and shops. Large bed and great AC in the room!
Cons: It would be helpful to have a breakfast menu and some more variety as it could become repetitive after a few days. The pool area is nice but the pool wasn’t very clean.
Robert
9/10
Poland 🇵🇱
Pros: * Location - in the heart of the Old Town. Take the room with the courtyard vie to be sure it is not noisy * Spacious room and bathroom * Very clean * Good wifi, Netflix and satellite chanels
Cons: * Only one person (wonderful manager) speaks English so don't expect any advice if you arrive on weekend * No breakfast menu so you have to explain everything and communication is tricky (English!)
Tania
10/10
United Kingdom 🇬🇧
Very friendly boutique Hotel in perfect (& quiet) location.
Pros: Loved this place. Small but with lovely large rooms and very nice and helpful team of staff. Lovely rooftop.
Cons: Honestly nothing - just a really nice Hotel. If pushed Rooms a little dark but it kept them cool & they were quiet.
Victoria
8/10
United Kingdom 🇬🇧
Really nice hotel, great staff, but they should stick to their own rules
Pros: Excellent location, lovely clean room with an extremely comfortable bed and a great bathroom. Nice rooftop area to relax with a small pool. The highlight for this hotel is its friendly and extremely helpful staff.
Cons: This is supposed to be an adult only hotel and for three mornings in a row we had to put up with somebody’s toddler running around in the lounge area and around the pool