Casa Carolina Luxury Wellness Hotel

Amazing hotel

Pros: We had a wonderful time at this hotel. The staff was friendly, the location was perfect, and the breakfast was excellent. The hotel design was simply stunning! We loved it. I'd like to commend Frank for his work. He helped make our stay unforgettable.

A top 3 hotel in Cartagena with highly attentive staff.

Pros: The staff were very attentive, they helped us to store luggage before and even after the trip, as well as assisting to take luggage to the nearby port. The hotel itself is a real gem and architectural marvel, lots of history. Food is fantastic, and an amazing rooftop swimming pool with a bar. Will definitely return!

Cons: We liked everything.

A beautiful wellness-focused oasis with warm staff, great amenities, and a few small quirks.

Pros: I loved the atmosphere of this place, it genuinely feels like a peaceful oasis in Cartagena. The staff were exceptionally friendly and helpful, always finding a way to make things easy. Breakfast was fresh and healthy, and I appreciated the flexibility of choosing where to enjoy it. They really take great care of you. I also enjoyed the massage, yoga, and tai chi classes, which made the stay feel like a complete wellness experience.

Cons: There appear to be several hotels or Airbnbs operating within the same property, which creates a slightly confusing dynamic around which areas each guest can use. This wasn’t explained during check-in, so it took a bit of time to understand how everything worked.

Pros: The hotel is beautiful and comfortable. Great air conditioning which was fantastic after a long day of walking around in the heat in Cartagena. Staff were very attentive and friendly. The breakfast was healthy. Pool is small but clean and perfect for a quick dip.

Cons: At the end of the stay I was presented with an invoice which included a large tip (which was optional). It would have been good to know beforehand that this would be on my bill as I had a very rude shock as I am not from a tipping culture, particularly given this hotel is not cheap. I had already tipped the staff that have assisted me in cash so I declined to pay the optional tip on the bill.

Our stay was unforgettable — a perfect mix of history, warmth, and exceptional hospitality.

Pros: This hotel in the heart of Cartagena was everything we dreamed of. The energy of this beautiful place – the oldest building in the city – is truly incomparable. Every member of the staff, from reception to the bar to housekeeping, was exceptionally kind and welcoming. The food and the coffee were absolutely delicious – some of the best we had during our entire stay in Colombia (you must try the seafood rice!). The rooms were spotless and equipped with everything we needed. Thank you for everything. We can’t wait to come back!

The most exceptional hotel I’ve stayed at in the world

Pros: Every single person, food , experience, and part of this hotel was incredible. I have never had this level of exceptional service. The room was the most comfortable and, I was able to properly rest and reset. I highly recommend for anyone looking to reset, recharge, and properly turn off your mind. The yoga classes were exceptional.

Cons: Water was a little warm instead of hot, but that really wasn’t an issue as the weather was very hot. A cold shower was refreshing.

Superb location in the heart of the old town.

Pros: Wonderful location in the heart of the old town. Beautiful restoration of a former mansion has made this hotel visually stunning. Breakfast was a delight, roof top bar offers a lovely view and the spa treatment was excellent. The ambience and lighting was superb. There are plenty of cafes and restaurants within crawling distance from the hotel although just remember this is South America so a little patience when waiting for service is required. Staff were fantastic, very friendly and helpful in recommending restaurants, arranging airport transfers and seeing to our needs with iron and ironing board among other things. A little Spanish will also go a long way in Colombia too so do brush up on your language skills.

Cons: Due to noise from outside and above our room, I can’t recommend staying in the rooms on the ground floor. We were in room number one. So be sure to opt for the deluxe rooms on the second floor and above. Room one also had some restoration work going on outside the room which thankfully meant that foot traffic outside couldn’t stand or walk close to our window which could happen as traders set up their stalls in that area.

Amazing hotel! Highly recommend for a couple weekend getaway.

Pros: Excellent location, beautiful pool at the top and great facilities all around.

Cons: The food options were very limited and poor quality

Pros: Breakfast was a very healthy option, I had never had that type of breakfast before.

Beautiful and glamorous

Pros: Really nice accommodating staff and beautiful architecture

Cons: Too many staircases to the room and a little noisy